Find out more in our FAQ
Do you have a question or concern? Feel free to contact us – we'll be happy to help!
Support hours: Monday to Friday, 8:00 AM–6:00 PM.
Why buy from Sport am Jet?
Why buy from Sport am Jet?
We test our products ourselves on the mountain and only sell equipment we believe in. Honest advice instead of mass-produced goods – for more fun on the slopes.
What makes sports so special on the Jet?
What makes sports so special on the Jet?
Since 1990, we've been living and breathing skiing – not just online, but right on the mountain. With our own ski school and our local Intersport Sport am Jet in Flachau, we personally advise thousands of winter sports enthusiasts every year. This experience informs every product selection. We only sell equipment that we ourselves test, use, and can recommend with a clear conscience. Honest advice, genuine expertise, and high-quality products – that's what Sport am Jet stands for.
Which brands can you find in the shop?
Which brands can you find in the shop?
We consciously focus on selected premium brands such as Atomic, Van Deer, ZipFit, Hestra, Pop Eyes, Pop Wear, Pop Head, Red Bull Eyewear, Riggler, Rossignol, Scott, Leki, Buff, BootDoc, Formthotics, Elan, EPM, Mico, Head, Holmenkol, Ziener, Marker, Mckindley, Salomon, Nordica, Falke, Tripoint, Oakley, Karitraa, Völkl, Komperdell, and other manufacturers whose quality we are convinced of.
Do you also offer boot fitting?
Do you also offer boot fitting?
Yes. Boot fitting is one of our greatest strengths. In addition to professional adjustments with ZipFit liners, we also offer special boot fitting technologies from Atomic (Memory Fit) and Nordica (infrared adjustment). We also custom-make insoles from Bootdoc and Formthotics for even more comfort, better grip, and optimal power transmission.
Especially when buying ski boots online, the size, width, or boot volume may not always be a perfect fit right away. That's why we're happy to advise you personally even before you buy. And if your new ski boot needs fine-tuning after delivery, you can always bring it to us in Flachau – we'll adjust it professionally so that it fits the way a ski boot should.
Which payment methods are accepted?
Which payment methods are accepted?
You can conveniently and securely pay with Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop, and other common payment methods. Simply select your preferred payment method at checkout and complete your order safely and easily.
Do you also deliver to Germany or other EU countries?
Do you also deliver to Germany or other EU countries?
Yes. We ship quickly to Austria, Germany and many other EU countries.
Do you also sell used skis?
Do you also sell used skis?
Yes. In addition to new products, you'll find carefully inspected used skis and selected test models – technically perfect and at attractive prices.
How do I find the right ski for my skill level?
How do I find the right ski for my skill level?
Whether you're a beginner, an athletic piste skier, or a freerider – we'll help you find the right skis for your ability, riding style, and goals. For every ski in our shop, you'll also find a size and length recommendation, making it easy for you to choose the perfect model. And if the chosen length doesn't fit perfectly, that's no problem – we'll gladly exchange the skis for the right size.
Can I get advice before buying?
Can I get advice before buying?
Absolutely. Write to us via WhatsApp, email, or simply give us a call. We'll advise you just as we would in our shop in Flachau.
How long does shipping take?
How long does shipping take?
In-stock products are shipped quickly. To Austria and Germany, it's fast, usually within 2 to 3 business days. You can find the exact delivery time directly with each product.
Can I return products?
Can I return products?
Yes. If you are not satisfied or the size does not fit, you can easily return your order within the return period.
Where are the ski school and the Intersport Sport am Jet shop located?
Where are the ski school and the Intersport Sport am Jet shop located?
You can find us directly in Flachau in Salzburger Land, at Unterberggasse 318, 5542 Flachau, directly opposite the Achterjet gondola lift (from autumn 2027 the new 10-seater gondola lift). From Salzburg city, you can reach us in just about 40 minutes via the A10 heading south; from Villach, it's about 1 hour via the A10 heading north.
We have been at home here for many years, testing our products directly on the mountain and advising winter sports enthusiasts from all over the world daily. If you are in the region, feel free to drop by – we look forward to your visit!


