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Accessibility Statement

 

Accessibility at Sport am Jet

We want everyone to be able to use our online shop as easily as possible and without restrictions. That is why we are continuously working to make our website accessible in accordance with the requirements of the Austrian Accessibility Act (Barrierefreiheitsgesetz, BaFG) and EU Directive 2019/882 (European Accessibility Act).

This statement applies to the online shop www.sportamjet.shop

Date of this statement: 10 July 2026


Our Goal

Whether you are looking for skis, ski boots, helmets, goggles or accessories – our goal is to give all visitors the easiest possible access to our shop.

In doing so, we follow the international Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA, as well as the European standard EN 301 549.


Measures Already Implemented

Our shop already meets numerous requirements for accessible use, including:

  • clear and well-organised page structure

  • easy-to-understand navigation

  • sufficient colour contrast

  • easily readable font sizes

  • keyboard operability

  • visible focus indicators during navigation

  • meaningful alternative texts (alt texts) for product images

  • clear forms and input fields

  • meaningful link texts

  • responsive display on smartphone, tablet and desktop

  • content written as clearly and understandably as possible


Product Information

We place great importance on making our product descriptions as clear and informative as possible.

This includes, among other things:

  • detailed product descriptions

  • technical specifications

  • size information

  • areas of use

  • high-quality product images

  • notes on fit and use

Should individual content not yet be fully optimised for screen readers or other assistive technologies, we are continuously working on improving it.


Remaining Limitations

Despite the utmost care, some areas may not yet be fully accessible.

These may include, for example:

  • some older product images without fully optimised alternative texts

  • embedded content from external providers

  • older PDF documents

  • certain functions of third-party apps within our Shopify shop (e.g. payment, review, chat, tracking or shipping solutions), over whose technical implementation we have only limited influence

We review these areas regularly and are continuously improving them.


Accessibility Feedback

If you encounter barriers or have difficulties using our online shop, we would be happy to hear from you.

Sport am Jet

E-mail: support@sportamjet.shop

Phone: +43 6457 2090

We will do our best to review your request as quickly as possible and find a solution together with you.


Competent Market Surveillance Authority

If you feel that your accessibility feedback has not been adequately addressed, you can contact the competent market surveillance authority under the Austrian Accessibility Act.

Further information is available from the Austrian Social Ministry Service (Sozialministeriumservice).


Continuous Improvement

For us, digital accessibility is not a one-off project but an ongoing process.

We are continuously developing our online shop, regularly reviewing new content and features, and implementing technical improvements so that as many people as possible can use our offering without restrictions.