Privacy policy

1) Introduction and Contact Details of the Controller

1.1 We are delighted that you are visiting our website and thank you for your interest. In the following, we inform you about how we handle your personal data when you use our website. Personal data is any data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Schwarzenbacher GmbH, Unterberggasse 318, 5542 Flachau, Austria, Tel.: +4364572090, e-mail: support@sportamjet.shop. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer, who can be contacted as follows: "Schwarzenbacher-Rettenwender Sandra, Ennsgasse 9, 5541 Altenmarkt, +43(0)6643897436, s.rettenwender@icloud.com"

2) Data Collection When Visiting Our Website

2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the website server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time of access
Amount of data sent in bytes
Source/referrer from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymised form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to review the server log files retrospectively should there be concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the padlock symbol in your browser's address bar.

3) Hosting & Content Delivery Network

Shopify

For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device for longer and allow page settings to be saved (so-called "persistent cookies"). In the latter case, you can find out the storage period in the overview of your web browser's cookie settings.

Insofar as personal data is also processed by individual cookies used by us, processing is carried out either in accordance with Art. 6(1)(b) GDPR for the performance of the contract, in accordance with Art. 6(1)(a) GDPR if consent has been given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting Us

5.1 Shopify Inbox

This website uses the live chat system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Personal data transmitted via the chat is processed either in accordance with Art. 6(1)(b) GDPR because it is necessary for the initiation or performance of a contract, or in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing effective support to our website visitors.
The data you transmit in this way will be deleted once the matter in question has been conclusively resolved, subject to any conflicting statutory retention periods.

In addition, further information may be collected and evaluated using cookies for the purpose of creating pseudonymised usage profiles; however, this information does not serve to identify you personally and is not merged with other data sets. Insofar as this information relates to a person, processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation purposes.

The setting of cookies can be prevented by adjusting your browser settings accordingly. However, the functionality of our website may be limited in this case.
You can object to the collection and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future.

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

5.2 - Shopify Inbox

On this website, we have integrated a software solution with artificial intelligence from the following provider to provide autonomous customer support: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data may also be transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

Via an API-based integration, visitors can submit text enquiries about offers, website functionalities, orders placed and the exercise of contractual rights, which are then answered and processed by the provider's language models.

For this purpose, the provider's software may collect personal data of the enquirer in order to match it with the order history, assign the input to a specific order, check the request automatically and then resolve it by autonomously initiating processing procedures.

The collection and further processing of personal data is primarily carried out to handle the specific request. Nevertheless, processing of the website visitor's input for the purposes of training and further developing the provider's AI language models is also possible.

Data processing for handling requests is carried out on the basis of our legitimate interest in providing effective support to our website visitors, in optimal marketing of our offering and in automating customer support to relieve operational workload in accordance with Art. 6(1)(f) GDPR. Personal data processed in this way will be deleted, subject to conflicting statutory retention periods, once the provider's software determines, by means of automated mathematical-statistical procedures, that the matter has been conclusively resolved.

Insofar as personal data is also processed for the purpose of AI training, this is done exclusively on the basis of your express consent in accordance with Art. 6(1)(a) GDPR, which you can revoke towards us at any time with effect for the future.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

5.3 Our Own Review Reminder

Exclusively on the basis of your express consent in accordance with Art. 6(1)(a) GDPR, we use your e-mail address to send you a one-time reminder to submit a review of our services after fulfilment of the contract. You can revoke your consent at any time by sending a message to the controller responsible for data processing.

5.4 Judge.me

For review reminders, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

Exclusively on the basis of your express consent in accordance with Art. 6(1)(a) GDPR, we transmit your e-mail address and, if applicable, other customer data to the provider so that it can contact you with a review reminder by e-mail.

You can revoke your consent at any time with effect for the future, either towards us or towards the provider.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

5.5 WhatsApp Business

You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example, an order you have placed), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(b) GDPR to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your request to a specific transaction.

If you use our WhatsApp contact for general enquiries (for example, about our range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.

Your data will only ever be used to respond to your request via WhatsApp. It will not be passed on to third parties.

Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of users who have also contacted us via WhatsApp are stored.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, in accordance with Art. 6(1)(a) GDPR, to the transfer of their WhatsApp phone number from the address books of their chat contacts when first using the app on their device by accepting the WhatsApp terms of use. A transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is thereby excluded.

For the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your related rights and setting options for protecting your privacy, please refer to WhatsApp's privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider which protects our website visitors' data and prohibits disclosure to third parties.

In the context of the above-mentioned processing operations, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

5.6 When you contact us (e.g. via contact form or e-mail), personal data is processed exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, an additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively resolved and provided that no statutory retention obligations prevent deletion.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. The data required to open an account can be found in the input mask of the corresponding form on our website.

You can delete your customer account at any time by sending a message to the above-mentioned address of the controller. After your customer account has been deleted, your data will be deleted, provided that all contracts concluded via it have been fully processed, no statutory retention periods prevent deletion and we have no continuing legitimate interest in further storage.

7) Use of Customer Data for Direct Marketing

7.1 Subscribing to Our E-mail Newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. Providing further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receiving them by clicking a verification link sent to the e-mail address you provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store the IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you subscribe to the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list without delay, unless you have expressly consented to further use of your data or we reserve the right to use the data in a way that goes beyond this, which is permitted by law and about which we inform you in this declaration.

7.2 Shopify Email

Our e-mail newsletters are sent via this provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when subscribing to the newsletter to this provider in accordance with Art. 6(1)(f) GDPR so that it can send the newsletter on our behalf.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, the provider also carries out a statistical performance analysis of newsletter campaigns by means of web beacons or tracking pixels in the e-mails sent, which can measure open rates and specific interactions with the content of the newsletter. In doing so, device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider which protects our website visitors' data and prohibits disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

7.3 Shopping Cart Reminders by E-mail

If you abandon your purchase with us before completing the order, you have the option of receiving a one-time e-mail reminder of the contents of your virtual shopping cart.

The only mandatory information for sending this reminder is your e-mail address. Providing further data is voluntary and may be used to address you personally. For sending the e-mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent by clicking a verification link sent to the e-mail address you provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR for sending a shopping cart reminder. In doing so, we store the IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for our e-mail notification service is used strictly for the intended purpose.

You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be deleted from the distribution list set up for this purpose without delay, unless you have expressly consented to further use of your data or we reserve the right to use the data in a way that goes beyond this, which is permitted by law and about which we inform you in this declaration.

8) Data Processing for Order Handling

8.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6(1)(b) GDPR.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details you provided when placing your order in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6(1)(c) GDPR. Your contact details are used strictly for the purpose of communications about updates owed by us and are processed by us for this purpose only to the extent necessary for the respective information.

8.2 SendDrop

For shipping, we use the service of the following provider: SendDrop GmbH, Fürstenweg 12, 83395 Freilassing

In accordance with Art. 6(1)(b) GDPR, we pass on your data to the provider exclusively for the purpose of processing your online order; on our behalf, the provider prints shipping labels and transmits shipment data to the commissioned transport company. Data is only passed on insofar as this is actually necessary for processing.

On our behalf, the provider also sends shipping notifications and delivery status updates. For this purpose, in accordance with Art. 6(1)(f) GDPR, on the basis of our legitimate interest in effective and informative customer communication and in transparent and reliable shipping handling after the parcel has been dispatched, which is also in the customer's interest, we pass on certain customer data (e-mail address, first and last name and address) together with the tracking number to the provider.

The data is not passed on to third parties by the provider and is processed exclusively for the purpose stated above. After shipping has been completed, the data is deleted by the provider.

We have concluded a data processing agreement with the provider which protects our website visitors' data and prohibits disclosure to third parties.

8.3 Disclosure of Personal Data to Shipping Service Providers

- DHL Express Austria

We use the following provider as our transport service provider: DHL Express (Austria) GmbH, Am Europlatz 2 (Objekt G), 1120 Vienna

We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of arranging a delivery date or announcing the delivery, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6(1)(b) GDPR. Data is only passed on insofar as this is necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to receive a delivery announcement.

Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
- DPD Austria

We use the following provider as our transport service provider: DPD Direct Parcel Distribution Austria GmbH, Arbeitergasse 46, Leopoldsdorf 2333, Austria

Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
- GLS Austria

We use the following provider as our transport service provider: GLS Austria GmbH, Traunuferstraße 110a, 4052 Ansfelden, Austria

Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.
- Austrian Post

We use the following provider as our transport service provider: Österreichische Post Aktiengesellschaft, Rochusplatz 1, 1030 Vienna, Austria

Consent can be revoked at any time with effect for the future towards the controller named above or towards the provider.

8.4 Use of Payment Service Providers

- Apple Pay

If you choose the payment method "Apple Pay" from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment is processed via the "Apple Pay" function of your device running iOS, watchOS or macOS by debiting a payment card stored in "Apple Pay". Apple Pay uses security features built into your device's hardware and software to protect your transactions. To authorise a payment, you therefore need to enter a code you have previously set and verify your identity using the "Face ID" or "Touch ID" function of your device.

For the purpose of payment processing, the information you provide during the ordering process, together with information about your order, is passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm that the payment was successful.

Insofar as personal data is processed in the transmissions described, processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6(1)(b) GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. The anonymisation completely rules out any personal reference. Apple uses the anonymised data to improve "Apple Pay" and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase made via Safari on your Mac, the Mac and the authorising device communicate via an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you. You can disable the option to use Apple Pay on your Mac in your iPhone settings. Go to "Wallet & Apple Pay" and disable "Allow Payments on Mac".

Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/en-us/HT203027
- EPS Bank Transfer

One or more online payment methods of the following provider are available on this website: PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria

If you select a payment method from the provider for which you pay in advance (e.g. credit card payment), the payment data you provide during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
- Google Pay

If you choose the payment method "Google Pay" from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), payment is processed via the "Google Pay" application on your mobile device running at least Android 4.4 ("KitKat") and equipped with an NFC function, by debiting a payment card stored in Google Pay or a payment system verified there (e.g. PayPal). To authorise a payment via Google Pay of more than €25, you must first unlock your mobile device using the verification method set up (e.g. facial recognition, password, fingerprint or pattern).

For the purpose of payment processing, the information you provide during the ordering process, together with information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a one-time transaction number, which is used to verify that a payment has been made. This transaction number does not contain any information about the actual payment details of your payment methods stored in Google Pay, but is generated and transmitted as a one-time numeric token. In all transactions via Google Pay, Google acts solely as an intermediary for processing the payment. The transaction is carried out exclusively between the user and the originating website by debiting the payment method stored in Google Pay.

Insofar as personal data is processed in the transmissions described, processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6(1)(b) GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for every transaction made via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photos you have attached to the transaction, the name and e-mail address of the seller and buyer or of the sender and recipient, the payment method used, your description of the reason for the transaction and, if applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively in accordance with Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, the verification of transaction data and the optimisation and maintenance of the Google Pay service.

Google also reserves the right to combine the processed transaction data with other information collected and stored by Google when other Google services are used.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=en
Further information on data protection with Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en
- Klarna

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method for which the provider makes an advance payment (e.g. purchase on account, instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number, and, if applicable, data on an alternative payment method).

In order to safeguard our legitimate interest in determining the solvency of our customers, we forward this data to the provider in accordance with Art. 6(1)(f) GDPR for the purpose of a credit check. On the basis of the personal data you have provided and other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

In addition to the provider's internal criteria, identity and credit information from the following credit agencies may also be included in the decision on the application in accordance with Art. 6(1)(f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- PayPal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method from the provider for which you pay in advance, the payment data you provide during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.

If you select a payment method for which we make an advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number, and, if applicable, data on an alternative payment method).

In order to safeguard our legitimate interest in determining your solvency in such cases, we forward this data to the provider in accordance with Art. 6(1)(f) GDPR for the purpose of a credit check. On the basis of the personal data you have provided and other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

This website uses PayPal Checkout, an online payment system from PayPal consisting of PayPal's own payment methods and local payment methods from third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of payment processing. The data is passed on in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

If the PayPal payment method "Purchase on Account" is available and selected, your payment data is first transmitted to PayPal to prepare the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to carry out the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this case, Ratepay carries out an identity and credit check in its own name to determine solvency in accordance with the principle described above and passes on your payment data to credit agencies on the basis of its legitimate interest in determining solvency in accordance with Art. 6(1)(f) GDPR. A list of the credit agencies Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using a payment method of a local third-party provider, your payment data is first passed on to PayPal to prepare the payment in accordance with Art. 6(1)(b) GDPR. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the corresponding provider to carry out the payment in accordance with Art. 6(1)(b) GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further data protection information, please refer to PayPal's privacy statement: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

8.5 Electronic Withdrawal Function for Distance Contracts

Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option of declaring their withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

When using the withdrawal function, in addition to information identifying the contract to be withdrawn from, further personal information such as the consumer's first and last name and e-mail address must be provided or confirmed.

The collection of this information and its transmission to us is carried out in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for the proper processing of the withdrawal. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided is used to confirm receipt of the withdrawal declaration by e-mail. A further legal basis for the processing is Art. 6(1)(c) GDPR. We are legally obliged to provide an electronic withdrawal function for consumer distance contracts subject to payment.

9) Web Analytics Services

Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, Google Analytics 4 does not use cookies when you visit the website unless you expressly consent to cookies. Instead, information about your usage behaviour is collected and processed via so-called pings (small data packets sent to the host of a device). This information also includes your IP address, which, however, is shortened by Google by the last digits in order to rule out direct personal identification.

The information is transmitted to Google servers and further processed there. Transfers to Google LLC, based in the USA, are also possible.

On our behalf, Google uses the information collected to evaluate your use of the website, to compile reports on website activity for us and to provide further services related to website and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected through the use of Google Analytics 4 is stored for a period of two months and then deleted.

All of the processing operations described above, including data transmission via "pings" and the possible setting of Google Analytics cookies, only take place if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

Without your consent, Google Analytics 4 will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/en/privacy/, https://policies.google.com/privacy?hl=en and https://policies.google.com/technologies/partner-sites

Demographic Characteristics
Google Analytics 4 uses the special "demographic characteristics" function and can thereby create statistics that provide information about the age, gender and interests of website visitors. This is done by analysing advertising and information from third-party providers. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be attributed to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have enabled personalised ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics in accordance with Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in your Google account settings. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=en
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=en

User IDs
As an extension to Google Analytics 4, the "User IDs" function may be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

10) Website Functionalities

10.1 Facebook Plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interaction with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially integrated into the page in deactivated form using a so-called "2-click" or "Shariff" solution.

This integration ensures that no connection is established with the provider's servers when a page of our website containing such plugins is called up.

If you are logged in to an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and shown to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation does not affect data that has already been transferred to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

10.2 Instagram Plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interaction with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially integrated into the page in deactivated form using a so-called "2-click" or "Shariff" solution.

This integration ensures that no connection is established with the provider's servers when a page of our website containing such plugins is called up.

Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Art. 6(1)(a) GDPR does your browser establish a direct connection to the provider's servers. In doing so, regardless of whether you are logged in to an existing user profile, certain information about the device you are using (including your IP address), your browser and your browsing history is transmitted to the provider and may be further processed there.

If you are logged in to an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and shown to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation does not affect data that has already been transferred to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

10.3 Vimeo

This website uses plugins for displaying and playing videos from the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. In doing so, certain information, including your IP address, is transmitted to the provider.

If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, compile playback statistics and prevent abusive behaviour.

If you are logged in to a user account with the provider during your visit to the website, your data will be directly assigned to your account when you click on a video. If you do not wish your data to be assigned to your account, you must log out before clicking the play button.

All of the aforementioned processing operations, in particular the setting of cookies for reading information on the device used, only take place if you have given us your express consent in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website.

10.4 YouTube

This website uses plugins for displaying and playing videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC., USA

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers at the latest when the video is played in order to load the content. In doing so, certain information, including your IP address, is transmitted to the provider.

If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, compile playback statistics and prevent abusive behaviour.

10.5 Google Reviews PRO

Graphic elements of the following provider are integrated on our website to display external customer reviews: MARKET PUSH APPS S.R.L., Str. Costesti Nr.66 E, Costesti 337327, Romania

When you call up a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements properly. In doing so, certain browser information, including your IP address, is transmitted to the provider.

Insofar as personal data is also processed in this context, this is done in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in optimal marketing of our offering and an appealing design of our website.

10.6 Judge.me

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded trust mark: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

10.7 Google Maps

This website uses an online map service of the following provider: Google Maps (API) of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google Maps is a web service for displaying interactive maps in order to present geographical information visually. By using this service, our location is shown to you and any journey to us is made easier.

As soon as you call up those subpages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve a transfer to the servers of Google LLC. in the USA. This happens regardless of whether Google provides a user account via which you are logged in or whether a user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

The collection, storage and evaluation are carried out in accordance with Art. 6(1)(f) GDPR on the basis of Google's legitimate interest in displaying personalised advertising, market research and/or the needs-based design of Google websites. You have a right to object to the creation of these user profiles, and you must contact Google to exercise it. If you do not agree with the future transfer of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off JavaScript in your browser. Google Maps, and therefore the map display on this website, can then no longer be used.

Insofar as legally required, we have obtained your consent to the processing of your data described above in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the option for objection described above.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/en/privacy/

10.8 Google Web Fonts

For the uniform display of fonts, this site uses so-called web fonts of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider's servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transferred to: Google LLC, USA

Personal data is only processed in the course of establishing a connection with the font provider if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/en/privacy/

10.9 - Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA.

For the visual design of the CAPTCHA window, the provider uses "Google Fonts", i.e. fonts loaded by Google from the internet. This does not result in the processing of any information beyond that mentioned above, which is already transmitted to Google via the reCAPTCHA functionality.

The service checks whether an input is made by a natural person or improperly by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this data to the provider's servers for evaluation. Cookies, i.e. small text files stored in the browser of the device, may be used for this purpose.

Insofar as the processing described above is based on cookies, these are only set if you have given us your express consent in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

If the processing operations described above are carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual personal responsibility on the internet and in preventing abuse and spam in accordance with Art. 6(1)(f) GDPR.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

10.10 Google Customer Reviews (formerly Google Trusted Stores Program)

We cooperate with Google as part of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program gives us the opportunity to obtain customer reviews from users of our website. After using our services, you will be asked on our website whether you would like to take part in an e-mail survey by Google.

If you give your consent in accordance with Art. 6(1)(a) GDPR, we will transmit your e-mail address to Google. You will receive an e-mail from Google Customer Reviews asking you to rate your purchase experience on our website. The rating you submit will then be combined with our other ratings and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google Seller Ratings. In the context of using Google Customer Reviews, personal data may also be transferred to the servers of Google LLC. in the USA.

You can revoke your consent at any time by sending a message to the controller responsible for data processing or to Google.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/en/privacy/

11) Rights of the Data Subject

11.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

11.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

12) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – where relevant – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

When personal data is processed on the basis of express consent in accordance with Art. 6(1)(a) GDPR, the data concerned is stored until you revoke your consent.

If statutory retention periods exist for data processed within the framework of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data will be routinely deleted after expiry of the retention periods, provided it is no longer required for the performance or initiation of a contract and/or we have no continuing legitimate interest in further storage.

When personal data is processed on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

When personal data is processed for direct marketing purposes on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Last updated: 03.10.2026, 17:05:06

Privacy policy

1) Introduction and Contact Details of the Controller

2) Data Collection When Visiting Our Website

3) Hosting & Content Delivery Network

4) Cookies

5) Contacting Us

6) Data Processing When Opening a Customer Account

7) Use of Customer Data for Direct Marketing

8) Data Processing for Order Handling

9) Web Analytics Services

10) Website Functionalities

11) Rights of the Data Subject

12) Duration of Storage of Personal Data

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Privacy policy

1) Introduction and Contact Details of the Controller

2) Data Collection When Visiting Our Website

3) Hosting & Content Delivery Network

4) Cookies

5) Contacting Us

6) Data Processing When Opening a Customer Account

7) Use of Customer Data for Direct Marketing

8) Data Processing for Order Handling

9) Web Analytics Services

10) Website Functionalities

11) Rights of the Data Subject

12) Duration of Storage of Personal Data

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